“To provide our customers with the highest quality surface finishing and service available beginning with people, continuing with growth, striving for excellence, and finishing with distinction.”

CORE VALUES

SAFETY is first. It is incumbent upon everyone to actively promote and follow good housekeeping practices and to adhere to health, safety and environmental policies - whether a General Super Plating employee, temporary worker, customer, visitor, contractor, etc.

The CUSTOMER is why we are here. It is the job of every individual to perform his/her duties to meet or exceed the expectations and requirements of the customer, internal or external.

QUALITY is a means of measuring effectiveness of individual / departmental / company activity –process and result, which is the product or service for the customer.

SELF – Personal growth of our employees will come through corporate growth. Individuals must be flexible, willing to change, to learn new skills and acquire necessary knowledge to keep pace with today’s competitive workplace; management must coach, mentor and develop the workforce; the company will provide opportunities to develop the skills and acquire the knowledge and/or expertise.

QUALITY STATEMENT

We at General Super Plating Company know that our immediate and long-term success is dependent upon timely service to our customers with products that fully meet their needs. We strive to build relationships with our customers through commitment to and application of our CORE VALUES – Safety, Customer, Quality and Self. Our vision is to build these relationships to ensure that quality is not compromised.

ISO: 9001: 2008 Certification confirms that the company meets or exceeds specific standards of quality, productivity and customer satisfaction, while satisfying strict environmental impact controls.